How to avoid moving day hassles

Moving

If you’re lucky enough to convince half a dozen strong, able-bodied friends to dedicate their Saturday helping you with your move, kudos to you! If not, and you’ve decided to hire a moving company, there are a few things you can do in advance to ensure that things go smoothly on the big day.

You’ve done a lot of work to get to this point, between preparing your home for sale, sealing the deal and packing up all of your worldly belongings. The last thing you need is unnecessary stress on your closing date/moving day.

First, ask around for a moving company recommendation. Check with friends, colleagues, neighbours and family for referrals. If you’re not able to get a good referral from a trusted source, check online websites like Kijiji, but proceed with caution! Ask the company to provide at least three recent references and follow-up with them. Request a meeting ahead of time to get a feel for the individual. Are they professional, prepared and courteous? Did they show up on time?

Once you’ve chosen a mover, get everything in writing. It’s the law. According to Ontario’s Consumer Protection Act (CPA), all moving contracts worth more than $50 must be in writing. Under the CPA, your contract must include:

1. The mover’s name, address and contact information

2. A description of the service(s) and their prices

3. The total cost that you will have to pay, additional charges that may apply and taxes

4. Start and end dates for the service

5. The terms of payment (cash or cheque)

Other items that should be included in the contract are size and value of items, who is responsible for loss or damage, the number of staff and vehicles that will be provided and the name of the person who holds their insurance policy.

Hopefully with a little research ahead of time, you can help ensure a stress-free moving day!

Jennifer Birch

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